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Hiring: Open Positions Available

Position: Full Time Ophthalmic Technician OR Medical Assistant

Purpose:

We are looking for an Ophthalmic Technician OR Medical Assistant to join our soon to be multi-doctor medical/surgical practice. Our doctors specialize in oculo-facial plastic surgery.

Our perfect candidate is an enthusiastic individual with excellent customer service. Prior ophthalmic or plastic surgery knowledge/experience is preferred but not required. We are willing to train the right candidate.

Position Duties and Responsibilities:

  • Obtaining medical history and chief complaint
  • Completing the basic work up exam including: vision check, ocular motility, visual field testing, and photographs
  • Completing testing ordered by the physician
  • Educating patients about post-operative instructions
  • Setting up procedures or injections
  • Removing sutures post-operatively
  • Assistance with minor surgical procedures in office
  • Equipment maintenance
  • Reviewing fee quotes/cost estimates with patient
  • Coordinating care and scheduling testing outside of the office
  • Submitting prior authorizations to insurance companies
  • Ordering medical supplies
  • Other various tasks assigned by physician or office manager
  • Maintains patient safety and confidentiality adhering to current OSHA and HIPAA regulations

Position Requirements:

  • Must have experience working in a medical office (ophthalmic or plastic surgery preferred)
  • Demonstrated experience in multi-tasking and managing multiple projects simultaneously while meeting specific deadlines
  • Ability to prioritize and adapt to changes
  • Working knowledge of practice management systems
  • Working knowledge of word processing, spreadsheets, and e-mail
  • Demonstrates initiative in working with patients, staff and providers to ensure smooth and efficient operations
  • Demonstrates basic knowledge of anatomy and medical terminology
  • Effective customer service orientation
  • High School Diploma or GED

Physical Environment:

  • Standing or sitting for long periods of time
  • Use of calculators, keyboards, telephone, and other office equipment in the course of a normal workday
  • Stooping, bending, twisting, and reaching may be required in completion of job duties
  • Lifting over 25lbs
  • Benefits:

    • Health Insurance
    • Paid Time Off and 8 paid holidays
    • Simple IRA
    • Compensation: DOE

    Benefit conditions – Only full-time employees eligible.

    Schedule: 40 hours/week

    • Monday – Friday 8:00 – 5:00 PM with 1 hour break for lunch.

    Work Location

    • One location – located in downtown Boise, Idaho

    Company’s website: https://www.idahoeyelidandface.com


    Position: Practice Administrator

    Job Details

    Job Type
    Full-time
    Number of hires for this role
    1

    Qualifications

    • Management Experience: 1 year (Required)
    • Bachelor’s (Preferred)

    Full Job Description

    JOB DESCRIPTION: PRACTICE ADMINISTRATOR

    Summary: As acting practice administrator you are responsible for overseeing processes and staff at Idaho Eyelid & Facial Plastic Surgery. This includes, but is not limited to, management of facility finances, human resources, monitoring compliance of HIPAA and OSHA safety guidelines, marketing, quality control and patient questions/concerns.

    DAILY

    • Open mail and distribute to appropriate staff
    • Review bank accounts for deposits/withdrawals
    • Respond to emails received from vendors, staff, doctors, etc.
    • File miscellaneous documents/paperwork
    • Check Practice Management system for ERA (electronic remittance advice), and auto post accordingly if deposits match Wells Fargo
    • Review ERA’s for auto-post errors, manually post ERA’s as needed
    • Give all denials to billing for corrections/resubmitting
    • Post to Instagram (if applicable)
    • Review bank deposit slips
    • Balance billing batch after posting is complete
    • Post deposits to QuickBooks
    • Post auto withdrawals to QuickBooks
    • Enter product sold into spreadsheet
    • Listen to and return calls from voicemail

    WEEKLY

    • Enter payables into QuickBooks and print checks for doctor to sign
    • Mail signed checks
    • File check stubs with invoices
    • Check calendar for upcoming events and prepare as needed
    • Lock batches in CGM after all deposits have been entered into QuickBooks

    BI-WEEKLY

    • Review all staff timesheets, check for overtime, PTO, holiday pay, and staff signature
    • Enter payroll numbers into QuickBooks
    • Enter employee health insurance contributions into QuickBooks
    • Assist in payroll processing

    MONTHLY

    • Vanguard contributions
    • Enter Vanguard contributions into QuickBooks
    • Reconcile QuickBooks accounts (building & business accounts)
    • Reconcile credit card accounts
    • Review product sold spreadsheet reconcile against product stocked
    • Enter COGS in QuickBooks based on product sold spreadsheet
    • Production reports for all doctors and nurse injectors
    • Enter monthly production totals into nurse injector spreadsheet for commission pay
    • Review credit report in system, research credits
    • Enter refunds into QuickBooks and print checks for doctor to sign
    • Mail refund checks, file check stub with account information
    • Enter refund into system to zero out patient account
    • Manage collection accounts
    • Balance all accounts to the penny

    QUARTERLY

    • Print Profit/Loss report from QuickBooks
    • Research all questions doctor has about Profit/Loss report, write up detailed explanation
    • Print reports to determine sales use tax due to State of Idaho
    • Pay sales use tax using the State of Idaho online portal TAP
    • Pay federal taxes based on estimated tax vouchers via online IRS pay system (sometimes these are more often than quarterly, calendar payment due dates and pay accordingly)
    • Coordinate meetings with other offices

    BI-ANNUALLY

    • Send QuickBooks files to accountant to determine estimated tax vouchers
    • Coordinate with Erickson’s to determine which dates they will be visiting
    • Schedule and coordinate staff parties (summer & winter holiday)

    YEARLY

    • Renew all licenses & dues
    • Employee reviews – schedule reviews and complete review form
    • Submit all refund checks that have not been cashed to Idaho Department of Treasury and balance accounts
    • Profit/Loss statement for the year
    • Review MIPS quality reporting measures and determine which measures will be used in the coming year
    • Obtain schedules for call
    • Open and maintain schedule for upcoming year
    • Review insurance contracts to ensure they are up to date for payment
    • Implement any coding changes
    • HIPPA compliance for all employees
    • OSHA training and documentation
    • Enter MIPS into the IRIS registry for the current year
    • Contact SHRED-IT to shred files over 10+ years
    • Vanguard employer matching contributions
    • Enter Vanguard employer matching contributions into QuickBooks
    • Review prices with doctor and determine rate of increase if applicable
    • Meet with the insurance to review the coming years insurance policy for staff and owner

    MISCELLANEOUS

    • Calendar meetings and events
    • Schedule all staff meetings/trainings
    • Maintain all credit card receipts/invoices
    • Update employee job descriptions
    • Implement protocols
    • Distribute merit/demerits to staff accordingly
    • Interview/hire staff as needed
    • Delegate tasks as needed to appropriate staff
    • Maintain all staff user accounts with insurance companies
    • Create specials and promotions for social media
    • Run staff meetings
    • Maintain call schedules
    • Ensure providers complete attestation for insurance companies and CAQH
    • Handle all HR related staff inquires/questions/concerns/complaints
    • Assist with marketing

    This is a basic description of tasks and duties to be performed and may be subject to change based on the needs of the practice at any given time. Tasks may be added or deleted at the discretion of the owner.

    Job Type: Full-time

    Benefits:

    • 401(k) matching
    • Employee discount
    • Health insurance
    • Paid time off

    Medical Specialty:

    Surgery

    Schedule:

    • 8 hour shift
    • Monday to Friday

    COVID-19 considerations:
    As a healthcare clinic we require all patients and staff to wear a mask regardless of vaccination status.

    Education:

    • Bachelor’s (Preferred)

    Experience:

    • Management Experience: 1 year (Required)

    Work Location:

    • One location

    Work Remotely:

    • No

    _______________________________________________

    Position: Part Time Certified Surgical Technician

    Purpose:

    We are looking for a Certified Surgical Technician to join our multi-doctor medical/surgical practice. Our doctors specialize in oculo-facial plastic surgery.

    Our perfect candidate is a reliable, enthusiastic candidate with current certification. Prior ophthalmic or plastic surgery knowledge/experience is preferred but not required.
     
    Position Duties and Responsibilities:

    • OR prep and set up
    • Instrument sterilization
    • Room turn over
    • Assisting in a multitude of oculo-facial plastic surgery procedures
    • Maintaining sterility
    • Patient post-operative care

    Position Requirements:

    • Must have current certification as a surgical technician
    • Ability to prioritize and adapt to changes
    • Knowledge of surgical instrumentation
    • Knowledge of sterile technique
    • Demonstrates knowledge of anatomy and medical terminology
    • Effective customer service orientation

    Physical Environment:

    • Standing or sitting for long periods of time
    • Stooping, bending, twisting, and reaching may be required in completion of job duties
    • Lifting over 25lbs

    Benefits:

    • Simple IRA with match
    • Compensation: DOE

    Benefit conditions – Only full-time employees eligible.

    Schedule: 20-29 hrs/week

    Candidate will need to be available Monday-Friday and occasionally Saturday if the practice is on call for the community. Typical surgery days are Tuesday, Wednesday, Thursday, and Friday. Thursday and Friday surgery days may be at an ambulatory surgical center located in Meridian, Idaho. 

    Work Location

    • Two locations – located in downtown Boise, Idaho and Meridian, Idaho

    Company’s website: https://www.idahoeyelidandface.com

    Position: Aesthetic Nurse Injector

    Idaho Eyelid & Facial Plastic Surgery is looking to hire on an Aesthetic Nurse Injector. We are looking for a candidate who has experience in the Aesthetic field and are willing to train the right candidate to inject.

    Position Duties and Responsibilities:

    • Provide aesthetic injections of neurotoxins or filler products
    • Assess and evaluate patients
    • Have a vast knowledge of products offered
    • Work alongside 2 physicians to provide aesthetic care to patients
    • Create a robust personal portfolio and assist in social media marketing of services
    • Perform chemical peels and microderm abrasion treatments
    • Create skin care routines for patients
    • Maintain patient safety and confidentiality adhering to current OSHA and HIPAA regulations

    Requirements:

    • Nursing Degree or Licensed Esthetician with experience in Aesthetic Injection
    • Working knowledge of social media platforms (InstaGram and possibly TikTok)
    • Ability to take excellent before and after photos
    • Effective customer service orientation

    Physical Environment:

    • Sitting or standing for long periods of time
    • Lifting over 25lbs

    Benefits:

    • Simple IRA with employer match
    • Compensation: DOE with potential for commission and bonus

    Schedule:

    • Your schedule will be solely dependent on your ability to promote yourself and retain patients
    • Your availability for patients scheduling would be Monday through Thursday 8am – 3:30pm and Friday 8 am – 2:30 pm. It is possible to discuss a "late" clinic if this became necessary for patients who could only come in the evening.

    Job Types: Full-time, Part-time, Contract
    Pay: $20.00 – $29.00 per hour

    Benefits:

    • 401(k) matching

    Medical Specialty:

    • Medical-Surgical

    Schedule:

    • 8 hour shift
    • Day shift
    • No weekends

     

    Announcing Idaho Eyelid and Facial Plastic Surgery’s “Whats the Difference” Series!

    We asked our valued patients what subjects they would like to learn about, and found we needed to provide distinction between certain medical conditions, procedures and products.  Our team provides short videos in order to provide more clarity.  Posted to Facebook and Instagram weekly.  Here are the first few topics:

      • Fully ablative vs. fractionated CO2 lasers

      • Obaji vs. Epionce skin care lines

  • Fat transfer vs. fat transposition
  • Cosmetic vs. functional blepharoplasty
  • Let us know if you have other curiosities, we would be happy to cover them! Scroll down to see our Facebook or Instagram page.

     

    NEW OCULOFACIAL PLASTIC & RECONSTRUCTIVE SURGEON JOINS IDAHO EYELID AND FACIAL PLASTIC SURGERY IN IDAHO’S TREASURE VALLEY

    Dr. Jackson with his family

    Dr. Chad Jackson is our newest asset in the Treasure Valley. He was raised in our neighboring state of Utah and graduated Magna Cum Laude from Brigham Young University. He traveled southeast and completed medical school with honors from the University of Kentucky College of Medicine. His specialized training includes an internship in internal medicine and ophthalmology residency at the University of Texas Health Science Center, where he received awards for best intern educator and best research in oculoplastic surgery. He also served as chief resident and was named resident of the year. Dr. Jackson received an American Society of Oculoplastic and Reconstructive Surgery fellowship at the Medical College of Wisconsin. In Wisconsin, he trained to address orbital tumors and orbital and facial trauma, and participated in multi- disciplinary cases with ENT, oral maxillofacial surgery, plastic surgery, and neurosurgery.

    Dr. Jackson moved to Boise in 2020 and joined Dr. Mark Boerner at Idaho Eyelid and Facial Plastic Surgery. Dr. Jackson is one of the few ASOPRS-trained surgeons in Idaho and is also a published author in medical journals. At Idaho Eyelid and Facial Plastic Surgery, he uses his skills to treat the full range of conditions involving the eyelids, tear ducts, and orbit. Dr. Jackson is known for his attention to detail and commitment to the highest medical and patient care standards. He is also an approachable and sincerely kind person.

    In his free time Dr. Jackson enjoys spending time boating, waterskiing, snow skiing, hiking, backpacking, and playing tennis with his wife and four delightful daughters. Dr. Jackson is excited to call Boise home and looks forward to meeting and serving his new community.